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Ophelia Claims Advice

Ophelia Claims Advice

Ophelia Claims Advice

Ophelia Claims advice

  • Contact your Insurance Broker for professional independent advice, they’re working on your behalf. They will notify the insurance company for your and help you through the claims process.
  • Do not repair damage without getting authorisation.
  • Temporary or emergency repairs only
  • Take photos of all damage.
  • Keep all damaged material – Loss assessor (working for insurance company) may want to see same.
  • If you are insured directly with an insurance company, you may be potentially at a disadvantage negotiating settlements and getting your claim paid, as the same people who you bought off are now handling your claim
  • You may need to consider employing a Loss adjustor (working on your behalf), for a fee.
  • Be patient and realistic with your expectations on a timeframe, resources will be pushed to the limit given the nature of this weather event
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